Yes, we provide free premium shipping on our full collection. Shipping will be done with Royal Mail.

Once your order is dispatched you’ll receive a tracking link via email or SMS. You can monitor every scan and every step until delivery

We’re sorry to hear that you’d like to return your items. For more information about our returns and exchanges, please visit our Returns Policy page.

To start your return, please email us at info@victoriagracelondon.uk and our team will be happy to assist you further.

Email customer service: info@Victoriagracelondon.uk

Send us a message and we will respond as soon as possible.

Please note that we do not offer customer service via Instagram and Facebook. Please send us an email. Multiple emails may cause processing delays.

Thank you!

Office hours:

Monday - Friday 09:00 - 20:00
Saturday - Sunday 09:00 - 18:00